TOP Support Resources
This page provides access to support notes and other resources that you may find useful in resolving a problem. If your problem remains unresolved, please contact us either through your distributor, or directly.
MIP installation help
MIP is now supplied inside a Windows based installer which makes installation simple. If you choose to install MIP manually, then notes on how to perform a basic installation of MIP are provided here.
MIP support for NonStop models
If your license is for an explicit
model of NonStop server then you must run a version of MIP
which supports that model of server. You can check what version
of mip you had using the vproc command, or, if TOP is running, by looking at the node
list in TOP. Support is as follows:
| MIP version | NonStop Models |
| 3.13 onwards | S76000, S86000 and earlier models |
| 3.16 onwards | S76, S760, S7600 and earlier models |
| 3.21 onwards | S7800 and earlier models |
| 3.22 onwards | S78000, S88000 and earlier models |
| 3.26 onwards | NS16000 and earlier models |
| 3.29 onwards | NS14000, NS5000T, NS1000 and earlier models |
| 3.34 onwards | S7800B, S86100, NS16200 and earlier models |
| 3.35 onwards | NS1200, NS14200, NS5000, NS3000 and earlier models |
Miscellaneous Support Notes
Note 3 - Error codes displayed by
the MIP after detecting an invalid license
Note 7 - Configuring TOP for use on
nodes with multiple IP addresses
Note 10 - Enabling Email When Using Microsoft Outlook
Note 11 - Description of MIP EMS
events
Note 12 - Silent installation of TOP
Note 13 - Securing connection between TOP client and NonStop Servers
Note 14 - Capturing MIP start-up messages
TOP Profile Examples
Example
1 SUPER.SUPER has access to everything, SUPER.OPS has
access to Pathway and Spoolers only, other users have no
access.
Example 2 SUPER
users have access to everything, operators have full access to
Pathway and nothing else and other users have no access.
Miscellaneous Resources
It is possible (but not recommended) to run Spool Manager as a Windows Service. This document describes how to configure Spool Manager to run as a service.
TOP Resources
Information
Support
Online Requests

