========================================================================
Support Note: 14
Product:      The Operations Pack (TOP)
Version:      All versions
Title:        Collecting MIP Start-up Messages
Created:      7 December 2007
Updated:      -

Copyright 2007 Gresham Software Labs Pty Ltd



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Collecting MIP Start-up Messages
--------------------------------
When MIP starts up it writes messages to the EMS collector $0. These
can be very useful in diagnosing problems with the license. Support
notes 3 and 11 describe some of the messages written.

This support note describes how to view the messages.


Procedure
---------
Logon to two sessions. At the TACL prompt on one session type the 
following commands:

1. #SET #INFORMAT #TACL
2. emsdist/name $dist/type p, collector $0, textout [#MYTERM]

At the second terminal start MIP using whatever obey file. macro or command
you usually use.


The first terminal will start displaying messages. They should help to
solve your problem, in conjunction with support notes 3 and 11. If they 
don't help, then copy the messages and email them to us for further help.

Use the problem report form at: 
http://www.greshamsoftwarelabs.com/toppub/npages/top_problem_form.asp

The messages should look similar to this:

07-04-04 10:56:14 \DOC.$Y1567       GSL.1.1               000012 Management
                                    Interface Process, version 3.32, running
                                    as logon server. Copyright 2003, Gresham
                                    Software Labs Pty Ltd.
07-04-04 10:56:14 \DOC.$LFMIP       GSL.1.1               000013 Customer is
                                    '\DOC - Evaluation Key'
07-04-04 10:56:14 \DOC.$LFMIP       GSL.1.1               000012 Management
                                    Interface Process, version 3.32, TCP/IP
                                    process $ZB019, port 5667. Copyright 2003,
                                    Gresham Software Labs Pty Ltd. License
                                    \DOC.$DATA1.LFMIP.LICENSE


To stop the emsdist program,  press break to get the TACL prompt and then enter
stop $dist